Last updated: August 26, 2019

Plymouth Rock Energy, an ENGIE company (“Company,” “we” or “use”) respects your concerns about privacy. This Privacy Policy applies to personal information we may collect via this and other Company websites we own and or operate (our “Websites”); when you communicate with us, such as via text or email; through portals in our Websites; and through our third-party sources, including advertising and social media networks (collectively, the “Services”). This Privacy Policy does not apply to other sites, products and services that post separate privacy policies.
This Privacy Policy describes the types of personal information we obtain about consumers through the Services, how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The Privacy Policy also describes the measures we take to safeguard the personal information and how individuals can contact us about our privacy practices.
Click on one of the links below to jump to the listed section:

Information We Obtain

We obtain certain personal information in connection with the Services. The types of personal information we may obtain include:

  • Contact information (such as name, email and postal address, and phone number);
  • Log-in credentials, including username and password;
  • Information that you provide by filling in forms on our Websites. This includes information provided at the time of subscribing to any newsletters, webinars or email notifications or when requesting further information or services. We may also ask you for information when you report a problem with our Websites;
  • Records and copies of your correspondence, if you contact us;
  • Job candidate data if you choose to apply for a position with us;
  • Your search queries on the Websites; and
  • Other information submitted by you.

Information We Obtain By Automated Means

When you interact with our Services, we obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of website visits. The information we collect through such technologies allows us to improve our Websites, and to deliver a better and more personalized service, by helping us to (1) understand how you use and interact with our Websites; (2) store information about your preferences, allowing us to customize our Websites according to your individual interests; (3) speed up your searches; (4) recognize you when you return to our Websites; and (5) otherwise manage and enhance our Websites.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use and enjoy all of the features of our online services. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device. The Services are not designed to respond to “do not track” signals received from browsers.

How We Use the Information We Obtain

We may use the personal information we obtain about you to:

  • Provide the Services;
  • Provide you with information, products or services that you request from us;
  • Personalize your experience with the Websites;
  • Notify you about changes to our Websites or any other products or services we offer or provide through it;
  • Allow you to participate in interactive features on our Websites;
  • Manage your account with us;
  • Process your job application if you choose to apply for a position with us;
  • Monitor website usage to help us improve our Services;
  • Operate, evaluate and improve our business and services (including developing new products and services; enhancing and improving our services; analyzing our services; managing our communications; performing data analytics; and performing accounting, auditing and other internal functions);
  • Protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities; and
  • Comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and policies, including this Privacy Policy.
  • We also may use the information we collect about you in other ways for which we provide specific notice at the time of collection.

Third-Party Analytics Services

We may also use third-party web analytics services on the Services, such as Google Analytics. The service providers that administer these services use automated technologies to help us analyze your use of the Websites. The information collected through these means (including IP address) may be disclosed to these analytics providers, and other relevant third parties who use the information to evaluate use of the Websites. To learn more about Google Analytics and how to opt out, please visit https://www.google.com/intl/en/analytics/learn/privacy.html

How We Share Your Information

We do not share personal information about you except as described in this Privacy Policy. We may share your personal information:

  • With our affiliates and subsidiaries;
  • With contractors, service providers and other third parties we use to support our business. They are authorized by us to use or disclose the personal information only as necessary to perform services on our behalf and comply with legal requirements;
  • To fulfill the purpose for which you provided it; and
  • For any other purpose disclosed by us when you provide the information.

In addition, we may disclose personal information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; (6) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others (e.g., for the purposes of fraud protection and credit risk reduction); or (7) otherwise with your consent.

We also reserve the right to share or transfer any personal information we have about you in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of the Company’s business (including in the event of a divestiture, restructuring, dissolution or liquidation).

Your Choices

We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as specified in the How to Contact Us section of this Privacy Policy.

How We Protect Your Information

We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Other Online Services and Third-Party Features

Our Services may provide links to, plug-ins of, or otherwise make accessible third-party materials such as websites, apps, services, content or advertising. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. We are not responsible for the privacy practices of other parties.

Children’s Personal Information

The Services are directed toward a general audience and not directed to children under 13 years of age. We do not knowingly collect or use information from children under 13 obtained through the Services, and no one under age 13 may provide any information, personal or otherwise, to or on the Services. If you believe that a child under the age of 13 may have provided us with personal information, please contact us as specified in the How to Contact Us section of this Privacy Policy.

Your California Privacy Rights

Subject to certain limits under California law, California residents may ask us to provide them with (1) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (2) the identity of those third parties. To make this request, California residents may contact us as specified in the How to Contact Us section below.

Updates To Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices on the Services.  We will indicate at the top of the Policy when it was most recently updated.

How To Contact Us

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at privacy.engiena@engie.com.